Upstart Media Online Shop Terms and Conditions

Wahoo! We're super excited that you're looking at the Upstart online shop! The following outlines our online shop terms and conditions.

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Shop Purchases Delivery

Please allow 2-5 working days for delivery

Shop Purchases Refund Policy

Refunds will only be accepted if the product is returned unopened and in its original condition – within seven (7) days of the purchase being made.

Subscription Delivery Details

Upon receipt of payment, your subscription(s) will start immediately with the next available issue unless otherwise requested by yourself in the comments section of the website.

It can take up to 8-12 weeks for delivery of your first magazine.

Subscription Refund Policy

If at any time you wish to cancel a subscription, your refund will be for the unused portion of that subscription. Please contact us via email or phone (04) 234 8234 and explain that you would like to cancel your subscription. We will calculate the amount due you and issue a refund.

All refunds will be paid to your bank account. You will receive a refund within 7 business days of the receipt of your returned item(s) or subscription cancellation request.